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Frequently Asked Questions

We know that welcoming a baby comes with lots of questions. This page is here to make things simple, clear, and reassuring.

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What is concierge nursing?

Concierge nursing brings skilled, personalized nursing care directly to your home. Our team provides in-home medical and recovery services during pregnancy, postpartum, and newborn care. It’s designed to make care more comfortable, convenient, and centered around your family.

Who can benefit from concierge nursing?

Our services are ideal for anyone who wants more hands-on, personalized care during pregnancy or after birth. This includes families navigating high-risk pregnancies, new parents needing postpartum support, or anyone wanting a smoother transition home with their baby.

What areas do you serve?

We currently offer in-home nursing services throughout Los Angeles and Ventura Counties. Virtual education and consultations are available anywhere.

How do I get started?

It starts with a quick phone call. We’ll talk through your needs, review any provider orders, and create a care plan that fits your situation. From there, your nurse will schedule your first home visit.

Schedule Your Consultation

What happens during a visit?

Each visit is designed around your needs. Your nurse will review your vital signs, provide any medical services ordered, answer questions, and offer education or guidance. Every appointment ends with documentation and follow-up notes for your provider if needed.

Do I need a referral from my doctor or midwife?

Not always. Some families reach out to us directly, while others are referred by their provider. If your care involves specific medical orders or treatments, we’ll coordinate closely with your healthcare team to ensure seamless communication.

Can you work with my provider or birth team?

Absolutely. Collaboration is at the heart of what we do. We partner with OB-GYNs, midwives, pediatricians, and other providers to make sure your care at home aligns perfectly with your care plan.

Do you accept insurance?

Many of our services are eligible for insurance reimbursement, and we’ll provide the paperwork you need to submit claims. We also accept HSA and FSA payments. We’ll walk you through your options before your first visit.

What if I’m not sure which service I need?

That’s completely okay. During your intake call, we’ll help you figure out what kind of care would be most supportive for your stage of pregnancy or postpartum. Our team can also help connect you with doulas, lactation consultants, or other specialists if needed.

What makes My Friend’s a Nurse different?

We combine clinical expertise with compassion and time. You’ll never feel rushed or overlooked. Our goal is to give you the same level of care you’d receive in a hospital setting, but with more comfort, privacy, and connection.

What if I just need help once or twice?

You don’t have to commit to ongoing visits. We offer both single sessions and ongoing care plans, depending on your needs.

Do you offer support for NICU graduates or special care babies?

Yes. We provide newborn assessments, jaundice treatment, feeding support, and guidance for families transitioning home from the NICU.

Can you help with postpartum mood or emotional changes?

Yes, we can support you through emotional recovery and connect you with mental health professionals or local resources if needed. You’ll always have someone to talk to and a safe space to ask questions.

How quickly can I book a visit?

We do our best to schedule visits as soon as possible. In many cases, we can accommodate same-week appointments, depending on your location and service needs.

How do I know if concierge nursing is right for me?

If you’ve ever wished someone could come to you instead of another trip to the clinic, concierge nursing is likely a great fit. We’ll meet you where you are, both literally and emotionally, to make care feel calm, connected, and supportive.

Still Have Questions?

We’d love to talk and help you find the care that

fits your family best.

Continuity of care from a trusted nurse who truly knows

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Contact 805-657-2507

2045 Royal Ave Ste 105, Simi Valley, CA 93065

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Contact Information:

805-657-2507

2045 Royal Ave Ste 105,
Simi Valley, CA 93065